FAQ - FREND
- How to save data in USB
- Unraveling the Complexity of Erectile Dysfunction: Beyond Testosterone
- I have my quality control material. What do I do? | EXQC (External Qualtiy Control) & Linearity (LIN)
- How to reinstall the system with a manual method?
- EMTF-08 (EMTF08) Issue: The cartridge is expired
- EMTF-06 (EMTF06) Issue: The lateral flow of the sample is incomplete
- EMTF-05 (EMTF05) Issue: The system detects more signals than expected
- EMTF-04 (EMTF04) Issue: The system does not detect any signal
- EMTF-02 (EMTF02) Issue: The reference signal is abnormal
- EMTF-01 (EMTF01) Issue: Lot numbers does not match
- Is FREND able to detect Testosterone levels after patients have been treated with Testosterone replacement treatment?
- How to use the new pipette?
- What are the sample type tubes, the maximum storage temperature and time for the blood samples per item?
- Possible reading failure or misinterpretation by intentional date modification
- LIS Connection Failure Issue (Physical Connection Failure)
- Reboot failure after DB Clear (database loading fail)
- The program does not initiate. The logo is running, but no more progress is seen.
- How can I use the internal QC material | INQC?
- We have our own LIS cable. Can we use it for the LIS connection?
- A gray screen appears and an error occurs after a software update.
- How can I dissemble the device?
- The error message says that the memory is full (EMDS-01). However, I can still perform the test? What is the problem?
- How to fix the AP dropping error?
- Canceling the AP machine
- The patient's numerical interpretation is different than expected. Why is that?
- How can I adjust the device factor setting?
- What is the reference range for each item?
- When and how to use the blocking reagent?
- What is the sample loading volume?
- Can I re-read the used cartridge?